News

Customer Service Representative

03.11.24|Vincent Tavera
Customer Service Representative

Location: 10,000 W. Commerce St., San Antonio, Texas 78227

Job type: Full Time In Office position

Pay: $18-$22/hr, depends on experience with 3 raises in the first year

EPI Enclosures & Engineering is hiring for a customer service representative with at least 2 years of prior experience. Previous experience in B2B sales is a plus. Ideal candidate must have experience using Microsoft Office and QuickBooks Enterprise. You will be building rapport with clients, so great communication skills are needed.

We are a tightly-knit and committed team who is flexible and emphasize training and development.

EPI Electrical Enclosures & Engineering is celebrating over 55 years in business. We are looking for a qualified candidate to join our team! The right candidate will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:
– Assist customers with product-related questions
– Assist new customers with opening an account to purchase
– Maintain customer records and update info as needed
– Help resolve customer complaints in a professional manner
– Provide customers with production and shipping timelines.
– Works with the office and plant teams to provide excellent customer service

*Previous experience in electrical, manufacturing, or distribution industries is a plus

Business attire is required.

Monday – Friday 7:45 am to 5 pm

Note for applicants and recruiters: Please do not contact us directly. If you qualify and are interested in applying, please apply via Monster Jobs or the link below.

About EPI Electrical Enclosures & Engineering:

EPI Enclosures & Engineering is a 57-year-old full-line manufacturer of NEMA enclosures, wireways, and bussed secondary products.