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Customer Service Representative
Location: 10,000 W. Commerce St., San Antonio, Texas 78227
Job type: Full Time In Office position
Pay: $18-$22/hr, depends on experience with 3 raises in the first year
EPI Enclosures & Engineering is hiring for a customer service representative with at least 2 years of prior experience. Previous experience in B2B sales is a plus. Ideal candidate must have experience using Microsoft Office and QuickBooks Enterprise. You will be building rapport with clients, so great communication skills are needed.
We are a tightly-knit and committed team who is flexible and emphasize training and development.
EPI Electrical Enclosures & Engineering is celebrating over 55 years in business. We are looking for a qualified candidate to join our team! The right candidate will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
– Assist customers with product-related questions
– Assist new customers with opening an account to purchase
– Maintain customer records and update info as needed
– Help resolve customer complaints in a professional manner
– Provide customers with production and shipping timelines.
– Works with the office and plant teams to provide excellent customer service
*Previous experience in electrical, manufacturing, or distribution industries is a plus
Business attire is required.
Monday – Friday 7:45 am to 5 pm
Note for applicants and recruiters: Please do not contact us directly. If you qualify and are interested in applying, please apply via Monster Jobs or the link below.
About EPI Electrical Enclosures & Engineering:
EPI Enclosures & Engineering is a 57-year-old full-line manufacturer of NEMA enclosures, wireways, and bussed secondary products.